Career

Senior Officer, Client Success

Penang

05 Jun 2025

A DAY OF YOUR LIFE

  • Assist in the coordination and execution of due diligence projects, ensuring adherence to project timelines and quality standards.
  • Liaise with clients to gather necessary information and documentation, addressing any queries or concerns promptly and professionally.
  • Prepare accurate and comprehensive reports, summaries, and presentations based on project findings.
  • Maintain a thorough understanding of industry regulations and compliance requirements.
  • Foster strong client relationships by providing proactive and responsive support, anticipating their needs, and ensuring their satisfaction.
  • Collaborate with cross-functional teams, including researchers, analysts, and compliance professionals, to deliver high-quality results.
  • Stay updated on industry trends and best practices related to due diligence and incorporate them into daily workflow.

WHAT YOU WILL NEED TO SUCCEED

  • Bachelor's degree in Business Administration, Finance, or a related field.
  • 2 years of experience in the commercial industry or a similar role, demonstrating a solid understanding of client servicing processes and methodologies.
  • Exceptional organizational and time management skills, with the ability to handle multiple projects simultaneously.
  • Strong critical and analytical skills, with the ability to interpret complex information and draw meaningful conclusions.
  • Excellent communication and interpersonal skills, with the ability to build rapport with clients and collaborate effectively with internal teams.
  • Proficiency in using the Microsoft Office Suite and other relevant software applications.
  • A proactive and initiative-taking mindset with a strong commitment to delivering high-quality results.
  • Ability to maintain confidentiality and handle sensitive information with discretion.
  • Proficiency in Mandarin, Cantonese, and English.