A DAY OF YOUR LIFE

• Bachelor's degree in Information Technology, Computer Science, or a related field.
• Minimum of 3 years of experience in IT support, with a strong focus on virtualization and Microsoft 365 administration.
• Proficiency in VMware technologies, including vSphere and ESXi.
• Experience managing virtual machines and performing backup/restore and migration tasks.
• Strong knowledge of Microsoft 365 services, including Exchange Online, SharePoint, OneDrive, and Teams.
• Familiarity with security policies, including MFA and conditional access configurations, is a plus.
• Relevant certifications (e.g., VMware Certified Professional, Microsoft 365 Certified) are a plus.
• Understanding of ISO 27001 standards and experience with auditing processes.
• Strong analytical and troubleshooting abilities.
• Excellent verbal and written communication skills, with the ability to collaborate effectively with team members and stakeholders.
• Ability to work in a fast-paced environment and manage multiple tasks simultaneously.

WHAT YOU WILL NEED TO SUCCEED

• Bachelor's degree in Business Administration, Finance, or a related field.
• 2 years of experience in the commercial industry or a similar role, demonstrating a solid understanding of client servicing processes and methodologies.
• Exceptional organizational and time management skills, with the ability to handle multiple projects simultaneously.
• Strong critical and analytical skills, with the ability to interpret complex information and draw meaningful conclusions.
• Excellent communication and interpersonal skills, with the ability to build rapport with clients and collaborate effectively with internal teams.
• Proficiency in using the Microsoft Office Suite and other relevant software applications.
• A proactive and initiative-taking mindset with a strong commitment to delivering high-quality results.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Proficiency in Mandarin, Cantonese, and English.