A DAY OF YOUR LIFE

• Operate/maintain vSphere Client & ESXi hosts (monitoring, patching, optimization).
• Manage virtual machines (VMs): provisioning, deployment, backup/restore, migration (vMotion), troubleshooting.
• Ensure high availability, security, and performance of VMware environments.
• Administer O365 tenant: user/license management, Exchange Online, SharePoint/OneDrive, Teams.
• Configure security policies (MFA, conditional access).
• Monitor service health and resolve incidents.
• Support ISO 27001 audits by implementing/maintaining IT controls.
• Prepare technical evidence, documentation, and reports for audits.
• Track corrective actions (CAPA) related to infrastructure.

WHAT YOU WILL NEED TO SUCCEED

• Bachelor's degree in Information Technology, Computer Science, or a related field.
• Minimum of 3 years of experience in IT support, with a strong focus on virtualization and Microsoft 365 administration.
• Proficiency in VMware technologies, including vSphere and ESXi.
• Experience managing virtual machines and performing backup/restore and migration tasks.
• Strong knowledge of Microsoft 365 services, including Exchange Online, SharePoint, OneDrive, and Teams.
• Familiarity with security policies, including MFA and conditional access configurations, is a plus.
• Relevant certifications (e.g., VMware Certified Professional, Microsoft 365 Certified) are a plus.
• Understanding of ISO 27001 standards and experience with auditing processes.
• Strong analytical and troubleshooting abilities.
• Excellent verbal and written communication skills, with the ability to collaborate effectively with team members and stakeholders.
• Ability to work in a fast-paced environment and manage multiple tasks simultaneously.