A Day of Your Life:

• Gather and analyze requirements of IT Systems from business users. Liaise with end-users and vendor throughout the project life cycle to ensure successful delivery of products
• Conduct business process review to identify deficiencies and implement the reengineering process
• Provide daily support to end-users on system issues and collaborate with the Mainland development team
• Supporting system testing and implementation: Assisting in testing activities, validating system functionality
• Provide training to end-users after system deployment and create user manuals

What You Will Need to Succeed:

• Bachelor’s Degree preferably in Business, Information System or other IT related disciplines
• Minimum 1 year of experience in business analysis, preferably in Financial Service industry
• Experience with process design, SQL, BI Tools (Power BI; Tableau) would be an advantage
• Excellent problem-solving skills to identify, understand and address operational and technical issues
• Can-do attitude, willingness to learn and listen, ability to work independently, and strong drive to get things done
• Excellent command of spoken & written English, Cantonese and Mandarin