A DAY OF YOUR LIFE

HR Operations & Compliance
•    Own end to end HR operations in Penang (onboarding to offboarding), ensuring alignment with Malaysian law and global standards.
•    Develop and maintain local HR policies, procedures, and documentation; advise managers on employment, performance, and employee relations matters.
•    Manage HR records, payroll inputs, and statutory reporting (EPF, SOCSO, tax, etc.) with finance and payroll partners.

Employee Engagement & Culture
•    Drive local engagement initiatives and support a positive, performance driven culture aligned with company values.
•    Act as the main HR contact for employees, handling enquiries, feedback, grievances, and disciplinary processes.

Administration & Facilities Management
•    Oversee office administration, facilities, vendors, and workplace services
•    Ensure proper maintenance of office facilities, equipment, and supplies
•    Lead office projects such as relocations or workspace changes
•    Coordinate with service providers on building, security, and maintenance matters

Recruitment & Talent Coordination
•    Partner with the HQ to execute Penang hiring plans, taking ownership of local recruitment coordination and candidate experience.
•    Oversee local recruitment admin (scheduling, checks, offers, onboarding coordination) and provide market insights.

Training & Development (Lighter Emphasis)
•    Coordinate logistics and local delivery for training programs (e.g., onboarding, compliance, soft skills).
•    Identify key development needs and support HQ led training and leadership initiatives.

Strategic HR Support
•    Advise Penang management on HR strategy, workforce planning, and change management.
•    Propose improvements to HR processes, policies, and tools to increase efficiency and compliance.

WHAT YOU WILL NEED TO SUCCEED

•    3+ years of experience in vendor management, preferably within the banking or financial services sector
•    Strong understanding of vendor management frameworks, risk assessment methodologies, and contract negotiation
•    Excellent communication and interpersonal skills, with the ability to build effective relationships with internal and external stakeholders
•    Analytical mindset with the ability to identify and mitigate vendor-related risks
•    Familiarity with relevant regulations and compliance requirements applicable to the banking and financial services industry
•    A collaborative approach with a focus on continuous improvement